Service Charter for Health and Safety at Work
The health and safety of employees and members of the public, in places of work is the responsibility of the employer. Employees, however, also have a legal responsibility to comply with the requirements of the Health and Safety at Work Act. The responsibility for the enforcement of this Act is shared between the Health and Safety Executive, and Torbay Council, with the majority of responsibility for inspections, and investigation of complaints and accidents falling to Torbay Council.
There are two teams that are responsible for this work at Torbay Council. The majority of premises selling or providing food are the responsibility of the Food Safety Team, with a few exceptions, e.g. nightclubs, while all other workplaces are the responsibility of the Safety and Licensing Team.
Evidence proves that overall good Health and Safety records mean that businesses have lower long term costs, through reduced staff sicknesses, reduced time off due to accidents, and lower insurance premiums. This is a loss Torbay’s economy. Join us in trying to make Torbay a safer and more prosperous place.
As part of our Charter we will:
- Respond to complaints concerning health and safety or workplace conditions within 5 working days.
- Respond immediately to fatalities in the workplace.
- Provide information, advice and training throughout the year.
You can help us by:
- Co-operate with any request for information to progress an investigation.
- Be prepared to allow time to discuss the outcome and recommendation arising from a premises inspection.
Health and Safety Advice Leaflets
The leaflets in related documents have been produced by Torbay Council’s Safety and Licensing team to support our project work.
Accidents and near misses
It is the duty of employers, the self-employed and people in control of work premises to report serious workplace accidents, occupational diseases and specified dangerous occurences. You can visit the Health & Safety Executive's website for further guidance and report online any such incident.
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- Email: email@example.com
- Tel: 01803 208025
- Fax: 01803 208854