To make a subject access request you need to:
- make the request in writing (using the forms below)
- provide suitable proof of identity
- provide sufficient details to locate the information you are requesting
- pay a fee of £10
- The more details that you can provide, the easier it will be for us to make sure that you get the information you want
You can appoint someone to act as an agent to make the request on your behalf. If you want to do this you will need to complete the authorisation of agent form and provide proof of their identity.
Please return the completed form(s); enclose the fee (cheques payable to Torbay Council); proof of identity (for example, your birth certificate, driving licence etc. These will be returned to you) and send to:
Information Compliance, Town Hall, Castle Circus, Torquay, TQ1 3DS
To gain access to Adult Social Care information you will need to contact Torbay Care Trust 

What happens when I have made a subject access request?
Upon receiving a valid subject access request, Torbay Council will acknowledge your request. We may contact you in order to clarify the information you are requesting or request further details from you to enable us to locate it. From the date of receiving a valid request, we are legally obliged to provide you with the information you are entitled to within 40 calendar days unless an exemption applies.
If you have any queries please contact the Information Compliance Team
For further guidance please see the Subject Access Request leaflet for Applicants below.
Related Documents
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Related Websites
- Information Commissioner's Office

- Local Government Ombudsman

- Ministry of Justice

- Office of Surveillance Commissioners

Related Tasks
- Feedback - Comment on this page
- Feedback - General
- Request - IT10a - Subject Access Application Form
- Request - IT10b - Authorisation of Agent for Subject Access
Contact Information Compliance
- Tel: 01803 207467
- Email: foi@torbay.gov.uk
- Fax: N/A

Subject Access Request leaflet for Applicants