Please Note - As of close of business on Friday 23 December 2011 the Oldway Mansion Reception facility closed. Therefore is no public access to the Children's Services Transport Team.
For any queries please refer to the website or visit a Torbay Council Connections office in one of the following locations:
- Paignton - New Library and Information Centre, Station Lane – open 9am to 5pm
- Torquay - Castle Circus (opposite Subway) – open 9am to 5pm
- Brixham - Town Hall, New Road – open 9am to 4pm
For travel pass payments Connections offices are unable to process cash but debit/credit card payments will be taken. You will also need your invoice reference with you in order to make a payment.
The Children’s Services Transport Team is responsible for providing a home to school transport service for pupils and students who live in Torbay, are aged between 4 and 19 and who are entitled to help to get to school or college.
For pupils and students living outside of Torbay, please contact your Local Authority for further information.
The team is responsible for determining whether a pupil or student is entitled to assistance with transport to school and effectively plans and manages the provision of this transport in the most suitable and cost effective way.
To assist parents the team has produced a ‘Torbay Information for Parents’ booklet called TIPS6 (see Related Documents).
Please note that following the introduction of the Education and Inspections Act 2006 the TIPS6 booklet was reviewed for the 2008/09 academic year. This review was undertaken because it has introduced further eligibility criteria for children of low income families.
The topics include:
- Eligibility Principles
- Parental preferences
- Pupils attending community & controlled Primary schools
- Pupils attending faith primary schools
- Pupils attending secondary schools
- Pupils from low income families
- Transport on grounds of Parental belief
- Transport for children with Special Educational Needs
- Post 16 Transport
- Transport on grounds of
- Unsafe walking routes
- Child is unable to walk to school
- Parental disability
- Educational Continuity
- Children with more than one home address
- Key Operating Princliples
- Walking Distance
- Distance Measurements
- Safe Walking Routes
- Parental Responsibilities
- Mode of Travel Assistance
- Pick up points /Journey times & Waiting Times
- Parental Contributions
- Concessionary Seats
- Appeals
- Severe Weather
- Provision of Escorts
- Transport granted in error
- Damage to vehicles
- Child Protection
- Seat Belts
- Behaviour
- Wheelchairs
- Carrying Equipment
How do I apply for transport assistance?
If you think you may be entitled to transport assistance please contact the Transport Team for further guidance, alternatively visit the page for further information.
Strategy for Sustainable School Travel
The new Education and Inspections Act 2006 also requires the Council to produce a Strategy for Sustainable School Travel (see Related Documents).
Related Documents
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Tips 6 Booklet - Home to School and College Transport Policy
Information for Parents and Schools regarding school transport in Torbay, including entitlement and operational procedures.
Last updated: 25/07/2011, 11:54am (396 KB) -
The Sustainable Education Travel Strategy for Torbay
The strategy concerns the travel arrangements for young people aged 0 to 19. This includes journeys to educational establishments and travel to and from positive activities outside school hours.
Last updated: 14/01/2010, 10:49am (311 KB) -
School Transport Appeals Guide
A guide to how the first and second stage appeals process works and how to appeal against decisions that have been made.
Last updated: 28/07/2011, 1:25pm (360 KB)
Related Documents
All documents open in a new window. Need more help with documents? View the documents help page.Related Websites
- Devon County Council: School & Social Care Transport
- Directgov: Education and Learning
- Family Information Service
Related Tasks
- Email this page
- Feedback - School Transport
- Feedback - Comment on this page
- Feedback - Complaints
- Feedback - General
Contact Children's Services Transport Team
- Tel: 01803 208240
- Email: cstransport@torbay.gov.uk
- Fax: 01803 207699
