Disclaimer
Torbay Council makes every effort to maintain the accuracy of the information on this Web Site but cannot accept responsibility for any loss or damage which may occur from the use of this information.
This Privacy statement applies to this entire website - www.torbay.gov.uk, it does not apply to linked external websites. When linking to another web site Torbay Council recommend that you read its Privacy statement.
No name, address or specific user details are recorded from site visits and we will not attempt to identify individuals from such information unless necessary to investigate a breach of law or regulation. Any personal information that we do collect from you, will be legally protected under the Data Protection Act 1998, we have a duty to protect any personal information. We do not pass on your details to any third party or government department unless you give us the permission to do so or the law requires/permits it.
Circumstances where Council will attempt to identify your personal details
- In the event of an investigation when a law enforcement agency may exercise a warrant to inspect the Internet Service Provider’s or Torbay Council website logs.
- If you request information, submit an application under Freedom of Information for access to personal information Freedom of Information, or make a formal complaint.
Cookies
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
Visit the Cookie Use page for details of the cookies used on this website. We recommend you allow the cookies set by this website as they help us provide a better service. If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, then add our domain to the list of websites you do not want to accept cookies from. Under settings you can also delete individual cookies or any cookies that your browser has stored. If you set your browser to refuse cookies, please be aware that there may be functionality on various websites that does not work.
You can find more information on how to delete and control cookies on the Directgov: Managing Cookies 
and All About Cookies websites.
and All About Cookies websites. If you have any concerns or questions relating to this privacy statement then please contact Torbay Council’s Information Governance Team.
Contact Web Team
- Tel: 01803 208838
- Email: webmaster@torbay.gov.uk
- Fax: NA
